Latte Factory

Jessenia Jimenez a month ago

I have this place a second chance, but I was disappointed again. The first time I had a caramel iced coffee that tasted like straight syrup. The second time I got a cold foam iced coffee and it didn’t taste like coffee at all. It tasted like watered down creamer.

Kiersten Presley 2 months ago

The lady we got was shockingly rude. My mom asked for a 12oz and the ladies response was this isn't Starbucks- with so much snark I assumed we were walking away. (Also makes absolutely no sense- because that's not how you order from starbucks) unfortunately they proceeded to make her drink incorrectly. The corrected drink was good but the experience was so unnecessary.

Ally Casarez 3 months ago

Ordered double shot of espresso with a splash of milk…. Served in a hot cup but it was ice cold.. I was excited to try this place out but super bummed that they got a simple order of espresso wrong.

Vijay Thakkar a year ago

I recently visited Latte Factory at Parks Mall in Arlington, TX, and I can confidently say it’s one of the best coffee experiences I’ve ever had. From the moment I walked in, I was blown away by their exceptional customer service and the incredible quality of their coffee. If you’re a coffee enthusiast or just looking for a cozy spot to unwind, this place is an absolute must-visit! The staff at Latte Factory truly goes above and beyond. They greeted me with warm smiles and genuine enthusiasm, making me feel right at home. I had a few questions about their menu, and they patiently explained their offerings, even suggesting flavor combinations based on my preferences. Their passion for coffee and dedication to customer satisfaction were evident in every interaction. It’s rare to find such attentive and friendly service, and it made my visit all the more enjoyable. They even gave me samples before I made purchase and promised replacement of drink, if I didn’t like. Now, let’s talk about the star of the show—the coffee! Latte Factory offers hands-down the best coffee I’ve ever tasted. Their lattes are perfectly crafted with a smooth, velvety texture and a rich, robust flavor that’s s

Nicole Sauza a year ago

Tried the sugar free caramel latte, excellent. It's not overly sweet, but you're not missing out with the sugar-free option. Creamy, smooth, with a fine coffee flavor. The girl took her time making my drink, meaning she did it right... not a complaint. It was mixed really well & she added some sugar free whipped cream/foam on top. Delicious! They have some snacks but I didn't try any, they look pretty good but I wasn't hungry. Prices for food seem pretty fair. I felt like $9+ for my drink was a bit pricey... but it was good. And yes, I still tipped because the service was excellent. Another girl came up to ask questions on some drink & the staff member was super knowledgeable & kind. She had long dark hair & glasses, kudos to her for awesome service! I'd recommend giving them a try if you're in the mall!